The situation

Bellwether came to us at a turning point. From strategy to launch: product, technology partners and operating model for a new digital bank.

What we did

We spent the first four weeks on the ground: interviews, data and site visits. Together with the leadership team we chose three priorities and built a plan with clear owners and milestones.

Making it stick

A Verity team stayed in place through implementation, running a weekly performance rhythm with the executive team until the new way of working became routine.

The impact

1.2M customers in year one and 4.7 app store rating within eighteen months.