Operations
5 min read
Cost programs that don't break your culture
Cutting cost and keeping your best people are not opposites, if you start in the right place.
Priya Nair
Most cost programs fail twice: first on the savings, then on morale. Both failures have the same cause.
Start with work, not headcount
Remove the work nobody values before you touch roles. Teams usually know exactly where it is.
Make savings visible
Share progress weekly and reinvest part of the savings where teams can see it.